Privacy policy
At Anika Wellness Collective, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use and protect your information when you visit our website or make a purchase from us.
By using our website, you agree to the practices outlined below.
Information We Collect
When you visit our website or place an order, we may collect personal information including:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by our payment providers)
- Purchase history
- Information relating to your interactions with our website, including cookies and analytics data
You may also choose to provide information when subscribing to our email list or contacting us directly.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your purchase
- Provide customer support
- Improve your shopping experience
- Send marketing communications if you have subscribed to our email list
- Analyse website performance and customer preferences
- Meet our legal and regulatory obligations
We will only collect and use information that is reasonably necessary for the operation of our business.
Marketing Communications
If you subscribe to our email list, we may send you occasional updates about new products, launches, exclusive offers and wellness inspiration.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
We will never sell or rent your personal information to third parties for marketing purposes.
Payment Security
All payments made through our website are securely processed by trusted third-party payment providers.
Anika Wellness Collective does not store your full credit card or payment information.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
- Remember your preferences
- Improve website functionality
- Analyse website traffic and performance
- Deliver relevant marketing content
You can disable cookies through your browser settings if you prefer.
Sharing Your Information
We may share your information with trusted third-party service providers where necessary to operate our business, including:
- Payment processors
- Shipping and fulfilment providers
- Email marketing platforms
- Website and analytics providers
These providers only receive the information required to perform their services and are expected to protect your information appropriately.
We may also disclose personal information where required by law.
Storage and Protection of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Accessing Your Information
You may request access to the personal information we hold about you or ask us to correct any inaccuracies at any time.
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements.
Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Anika Wellness Collective
hello@anikawellnesscollective.com.au
Last updated: July 2026