Terms of service
Terms of Service
This website is operated by Anika Wellness Collective. Throughout the site, the terms “we”, “us” and “our” refer to Anika Wellness Collective. By visiting our site and/or purchasing something from us, you agree to the following terms and conditions
Use of our website
By using this website, you confirm that you are at least 18 years of age or have permission from a parent or guardian
You agree not to use our products or website for any unlawful purpose or in a way that may harm the business or other users
Products & services
We take care to ensure all product descriptions, images and information are accurate
However, we do not guarantee that all details are completely error-free, and we reserve the right to correct any errors or update information at any time
All products are subject to availability
Pricing & payments
All prices are listed in Australian dollars (AUD) and include GST where applicable
We reserve the right to change prices at any time without notice
Payment must be received in full before orders are processed and dispatched
Orders
We reserve the right to refuse or cancel any order if necessary, including where there is suspected fraud, incorrect pricing, or issues with stock availability
If your order is cancelled, you will be notified and refunded where applicable
Shipping
Shipping times are provided as estimates only and may vary
We are not responsible for delays caused by postal carriers or external factors
Please ensure your delivery details are correct, as we are not responsible for orders sent to incorrectly provided addresses
Returns & refunds
Our returns and refunds are handled in accordance with Australian Consumer Law
You are entitled to a replacement or refund if a product is faulty, damaged, or not as described
Please refer to our Returns & Refunds Policy for more information
Product use
Our products are intended for external use only
We recommend patch testing skincare products before use
We are not responsible for reactions caused by individual sensitivities or misuse of products
Intellectual property
All content on this website, including images, text, branding and design, is the property of Anika Wellness Collective and may not be used or reproduced without permission
Limitation of liability
To the extent permitted by law, Anika Wellness Collective is not liable for any loss or damage arising from the use of our website or products, except where required under Australian Consumer Law
Changes to these terms
We reserve the right to update or modify these terms at any time
Changes will take effect immediately upon being posted on the website
Contact
For any questions regarding these terms, please contact us at:
hello@anikawellnesscollective.com.au