Shipping policy

We carefully pack and dispatch each order from Australia with intention and care

Processing times

Orders are processed within 1–3 business days

During launch periods and busy seasons, please allow a little extra time for your order to be prepared

You will receive a confirmation email once your order has been dispatched

Shipping within Australia

We offer:

Shipping timeframes are estimates only and may vary depending on your location

Free shipping

We offer free standard shipping on orders over $75

This will be automatically applied at checkout or via promotional code where applicable

Tracking

All orders include tracking

Once your order has been dispatched, you will receive a tracking link via email

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by postal carriers or unforeseen circumstances

However, if your order has not arrived within a reasonable timeframe, please reach out and we will do our best to assist

Incorrect addresses

Please ensure your shipping details are correct at checkout

We are not responsible for orders sent to incorrectly entered addresses

If you notice an error, contact us as soon as possible and we will do our best to update it before dispatch

Lost or damaged items

If your order arrives damaged or is lost in transit, please contact us at hello@anikawellnesscollective.com.au within a reasonable timeframe

Under Australian Consumer Law, you are entitled to a replacement or refund if your item arrives faulty, damaged, or not as described

Questions

If you have any questions about your order, please reach out to us at hello@anikawellnesscollective.com.au

We’re always happy to help 🤍

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